Privacy Policy
Last updated: May 2026
This Privacy Policy explains what data LOOKlab Infinity collects and how we use it.
1. Information We Collect
- Account info: email address and authentication details.
- Usage data: prompts you generate, credits consumed, and feature interactions.
- Payment data: handled by Stripe — we never see your full card details.
2. How We Use It
- To operate and improve the service.
- To process payments and manage your credit balance.
- To communicate important account or service updates.
3. Sharing
We share data only with service providers needed to run LOOKlab (hosting, payments, AI providers). We don't sell your personal data.
4. Data Retention
We retain account data while your account is active. Prompts stored in your Vault expire after 7 days. You may request account deletion at any time.
5. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your data. Email hello@looklab.app to exercise these rights.
6. Cookies
We use essential cookies for authentication and session management.
7. Changes
We'll post updates here and revise the "Last updated" date.
8. Contact
Email hello@looklab.app.